"Free Rx Pharmacy" Membership FAQs

What is the program about?
The uninsured and underinsured people who have insurance, but their deductibles are so high they never meet them, and they are paying full price for medicine. With decades of relationships, partnerships and buying power, we have pooled our resources and are providing the lowest prices on medications in the country.

What do I have to do to get started?
On the website, https://dachealthcare.com/rx/prosperity-usa, click "subscribe" to enroll. Sign up and create your account to obtain your membership card. Then have your Prescriptions called in or sent to our pharmacy and shipment will begin.

Will all prescribed drugs be free; at no cost to me?
Yes, all generic medications on our formulary are FREE. The ones not listed in our FREE formulary are available at deep discounts through your local pharmacy-simply by showing them your membership card.

Can I begin using this benefit right after I sign up? Or is there a minimum wait period?
There is no waiting period. Yes, you can begin using it immediately for Mail Order, and for retail 24 hours after you sign up.

How long will it take for me to sign up and become activated?

Signing up is easy, it will only take a few moments to answer required information.

Are my brand name drugs free?
Only your generic medications on the formulary are free with your monthly subscription.

So, brand medication is not available?
Our pharmacists can help determine if there is an equivalent drug to help meet your medical need. Or, you may obtain brand name medications through your retail pharmacy at a discounted contracted cost.

Does this plan have over the counter medications and are they also free?
The "online FREE pharmacy" does offer over the counter medications through mail order at 50% or more off retail prices - simply add them to your Rx Order.

Are there any additional costs?
Standard shipping is FREE. Expedited shipping prices are as follows: Next Day $44.95, 2 Day $15.00. Over the counter medications only are $5.99 for shipping.

How many of my family members can be on the plan with me?
As many family members you have. All family members must live at the same address.

Can I have multiple addresses for family members?
No. All family members must live at the same address. Shipping address can change depending upon circumstances.

Can I change my subscription from family to single or single to family if I need to?
Yes, changes can be made on your monthly billing date.

Can I cancel at any time?
Yes.

How do I get my prescriptions transferred?
Our pharmacist will contact your local pharmacy or physician and have your prescription transferred to us.  Or you can provide your doctor with our pharmacy information.

What will the quantity be that I will receive as free?
The quantity will be as per the doctor’s order on the prescription. However, there is a maximum qty limit allowed by the program. Charges may occur for maximum quantity limits exceeded.

​Do you support 30-day prescriptions? How about 90-Days?
Yes, we support 30 day and 90- day prescriptions. The most economical will be a 90-day supply!

Is there a limit to how many prescriptions I can get filled?
There is no limit.

How do I contact Customer Support?
Our Customer Service Team can be reached at: 1-800-705-1083.

What are the operating hours for Customer Support?
Our Customer Service Team Is Available During These Hours:
Monday - Friday: 9:00AM–7:00PM (EST).
Saturday: 9:00AM–2:00PM (EST).
Sunday: CLOSED.

​What type of membership card will I receive?
A "digital member card" will be available from the online portal to download or print after you enroll.

How long before I receive my membership card?
Your "digital card" will be available after you enroll.

Where can I go to determine what drugs are available?
If on a PC/Laptop, go to https://dachealthcare.com/rx/prosperity-usa click on "The Program" tab and in the drop-down menu click on the “Free Medication List”. If on a mobile phone, in the navigation, under "The Program" tab, click "Medication List", Or, you can just call customer service from your membership packet, at 1-800-705-1083.

Do I have to contact my doctor?
The pharmacists will reach out to your doctor to request a new prescription or refill. However, you can also inform your doctor of your new pharmacy for future prescriptions.

How can my doctor contact you?
By phone 833-277-6337, e-scribe (npi#1356814529/ncpdp #36866675) or fax 855-636-5473.

Can I use this plan at retail?
Yes, present your membership card to your local pharmacy. Your prescription cost will be at the contractual rate.

Are diabetic drugs covered for free? Meters, Test strips?
You will receive a free meter, low- cost testing strips, and lancets.

If I don’t use the plan, will I still be charged?
Yes. Monthly subscription applies to remain active in the program.

Can I manage my account online: Change my credit card? Can I cancel online? Can I change address?
Call customer service to update your account, at 1-800-705-1083.

Will my credit card be charged on a certain day each month?
Yes.

How long will it take for me to receive my order?
It will depend on your shipping preference. If you use standard shipping time is 7-10 days.

Do you have expedited shipping?
Yes, we have expedited shipping: Next Day $44.95 2 Day $15.00.

How long does it take to deliver to rural areas?
Our standard shipping time is 7-10 days. Expedited shipping is faster.

Do you ship to P.O. Boxes?
Yes, we can ship to P.O. Box.

Is tracking information available?
Yes, your delivery courier provides tracking information.

What if my medication is not on the formulary online?
If the medication is not on the formulary, call customer service at 1-800-705-1083 to see if we can special order the medication. Additionally, our pharmacists can help determine an equivalent drug to help meet your medication need.

What if my shipment is damaged?
If your medication is damaged, give customer service a call at 1-800-705-1083, and we assist you with the next steps to obtain your medication.

Can you help me sign up, completing the forms?
Yes, contact customer service at 1-800-705-1083.

Can I mail my prescription in?
Yes, your prescription can be mailed to: America’s Pharmacy Source, Customer Service, 947 W. Waterloo Akron, OH 44314.

​Can I sign up for automatic refills?
At this time, we don’t not offer automatic refills, however; we can set you up for SMS text reminders to remind you when your next refill is due.

Are you a legitimate company?
Yes, we are a legitimate company, and you can trust us with your prescriptions! We are the nation’s first "free pharmacy" bringing you the lowest prices on medications in the country. View all of our program details at: https://dachealthcare.com/rx/prosperity-usa.​

The FAQs (frequently asked questions) on this page are the questions and answers pertaining to the Free "FlatFeeRx" program and any mention of "we", "us", or "our", pertain only to the "MyFreePharmacy" online pharmacy.